Support

If you hit an issue while integrating or using the AISquare APIs, reach out and we will help.

Contact

For technical assistance, email bots@aisquare.studio.

When to reach out

Contact support when:

• API requests consistently fail.
• Authentication issues cannot be resolved.
• Unexpected 500 errors occur.
• Returned data is inconsistent or incorrect.
• Access or permission behavior is unclear.

Before you do, check Errors to see whether the status code already explains the failure.

What to include

Give us enough to reproduce the problem:

• Endpoint used
• Request method (GET, POST, and so on)
• Request payload, if any
• Response status code
• Error message
• Timestamp of the request

Endpoint: POST /aistudios/metrics/
Status: 403
Body: { "url": "ai-research-studio" }

Before reaching out

A quick check often resolves the issue faster than a round trip:

• Confirm the required parameters for the endpoint.
• Confirm your authentication method. See Authentication.
• Confirm the access rules for the resource. See Permissions.

What to expect

A support response may include clarification on API usage, debugging assistance, or confirmation of an issue with resolution steps.

Next steps